Terms of Use

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the versailleschevalier.com website (the "Service") operated by Versailles Chevalier ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

 

1. Purchases and Orders

 

 

A. Product Availability and Descriptions

 

All products listed on the Service are subject to availability. We make every effort to display the colors, features, specifications, and details of the products as accurately as possible. However, we do not guarantee that the colors, information, or other content of the site are accurate, complete, reliable, current, or error-free.

 

B. Pricing and Payment

 

All prices for products are clearly stated on the website and include Value Added Tax (VAT), where applicable, according to European Union laws. Shipping costs are calculated and added during the checkout process (as detailed in our Shipping Policy). We reserve the right to change prices at any time.

 

C. Order Acceptance

 

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or suspicion of fraud.

 

2. User Accounts

 

When you create an account with us, you guarantee that you are above the age of 16 (in accordance with GDPR requirements for certain processing) or the legal age of majority in your jurisdiction, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

 

3. Intellectual Property

 

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Versailles Chevalier and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Versailles Chevalier.

 

4. Links to Other Websites

 

Our Service may contain links to third-party websites or services that are not owned or controlled by Versailles Chevalier.

Versailles Chevalier has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

 

 

5. Right of Withdrawal and Returns (EU Consumer Law)

 

In compliance with the EU Consumer Rights Directive, you have a legal Right of Withdrawal period of 14 days from the day you receive the products without giving any reason.

  • Period: You must inform us of your decision to withdraw within 14 days of receipt of the products.

  • Returns: You must then return the products within 14 days of notifying us of the withdrawal.

  • Refunds: We will reimburse all payments received from you, including the costs of delivery (if applicable), without undue delay and not later than 14 days after the day we receive the returned goods or proof of return.

Please refer to our separate Return and Refund Policy [INSERT LINK TO RETURNS POLICY PAGE HERE] for full details and instructions.

 

6. Termination

 

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

 

7. Indemnification

 

You agree to defend, indemnify, and hold harmless Versailles Chevalier and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms.

 

8. Governing Law and Dispute Resolution

 

These Terms shall be governed and construed in accordance with the laws of [INSERT COUNTRY OF VERSAILLES CHEVALIER'S LEGAL REGISTRATION, e.g., Portugal, France, Germany], without regard to its conflict of law provisions.

 

A. Online Dispute Resolution (ODR)

 

In accordance with EU Regulation No. 524/2013, if you are an EU consumer, you can use the European Commission's Online Dispute Resolution (ODR) platform to resolve disputes out-of-court: [INSERT ODR LINK: https://ec.europa.eu/consumers/odr/].

 

B. Jurisdiction

 

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any legal action or proceeding related to the Service shall be brought exclusively in the courts of [INSERT CITY/REGION OF REGISTRATION].

 

9. Changes to Terms

 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

 

10. Contact Us

 

If you have any questions about these Terms, please contact us at:

  • Email: support@versailleschevalier.com